Adult & Chronic Care Coordination

• Support for new diagnoses (diabetes, heart, thyroid)

• Medication questions and management

• Scheduling and coordinating specialist care

Surgery & Procedures

• Preparing for surgery and knowing what to ask

• Post-op recovery and follow-up planning

• Referrals to trusted rehab and care providers

Family Healthcare Guidance

• When to call the pediatrician for ear pain, cough, or fever

• Support for common infections (ear, eye, rash)

• Post-ER or urgent care follow-up

• Guidance for colds, flu, and mild illness

Advocacy & Education

• Clear explanations of labs and discharge instructions

• Guidance for telehealth visits

• Personalized care plans and checklists

• Preventive care and health education